Thank you for visiting FatPins. This Shipping Policy outlines the terms and conditions regarding the shipping of your orders.
Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Time
The shipping time depends on your location and the shipping method selected at checkout.
Shipping Destinations
We ship worldwide, except for countries where prohibited by law.
Shipping Methods and Estimated Delivery Times
For eligible countries, we offer the following shipping methods:
US, UK, France, Germany, Italy, Spain:
SF Express: Estimated delivery time: 7 – 10 business days.
DHL/UPS/FedEx (Express Shipping): Estimated delivery time: 3 – 5 business days.
Another Country Name:
SF Express: Estimated delivery time: 10 – 15 business days.
Shipping Costs and Taxes
Free Shipping: We offer free standard shipping on orders over $50 worldwide.
Shipping Rates: For orders under $ or shipping to countries not eligible for free shipping, shipping costs will be calculated at checkout based on the weight, dimensions of your order, and your shipping destination. You can see the shipping cost before finalizing your order.
Taxes: We don’t charge sales tax. Customers are responsible for any customs duties, import taxes, or brokerage fees that may be levied by their country’s customs authorities.
Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us immediately at [email protected]. We will work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions about our Shipping Policy, please contact us at Contact us
Updates to This Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page.